How do I reset my Microsoft 365 Authenticator app and recovery phone number?
Answer
If you have changed the phone number associated with your Microsoft 365 Account and need to update your authentication credentials, please contact a Campus Library. (see link below)
The Library will reset your Authentication methods to enable you to start fresh and set up your Authenticator App and Phone contact using your new number.
You may also need to have your authentication reset if you have a new phone but the same number. Contact the Library if you need help.